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标题: 〓强烈推荐第六〓分享我和客户的信件往来
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〓强烈推荐第六〓分享我和客户的信件往来

第一个客户来自于IMPORTERS.COM询盘里的英国客户。现在分享给大家把玩一下。呵呵

Hi,Joe
I am most interested  in your released items at ...
Please send us the detailed information about those items as NO...
Many thanks
我看了以后,直接回复产品细节:

Regarding the specifics.Please omit my previous and refer to belows:





Name:
Item NO.revised)
color:
Material:
Frame:patchwork:UK fire resistant standard/high quality polyurethane foam.
zipper :
Remark:35 density foam at back cushion.(softer)
45 density foam at seat cushion.(harder)
measurement(cm).
Chair:Ottoman:
set:H31"W30"D27.5"SeatD23.5"
Packing:1Set/ctn
Packaging:carton
MOQ:20'ft (20'ft is costly,we can give you a better price based on  the quantity)



Loading Capacity reference(set):
20'ft:
40'ft:
40'HQ:
Delivery time:can you inform me which port?
Italian leather  Unit price:
Barcelona chair:USD  FOB Shenzhen
ottoman:USD  FOB Shenzhen
Set:USD     FOB Shenzhen
Payment/C or T/T,30% Deposit T/T in advance,blance T/T or L/C at sight before delivery.

We are flexible to your specific requirements.



The above data is just for your reference.



Yours Sincerely

然后对方好像不太喜欢皮的,所以又给我发来一封信
Thank you very much for your e-mail and the detailed information given below.







Actually we will not be stocking real leather products due to the fact that a lot of our customers demand animal friendly products.  Therefore, could you please give me a revised quote with the following requirements: fake leather fire resistant upholstery fabric, 304 polished stainless steel frame with UK fire resistant foam filling (densities as described below).  I assume that this quoted price will be much lower as we will no longer be using real leather.  This will also enable me to price the chair such that I can order larger quantities from you.







Regarding your other products, please give me quotes for all the other products except for HZ-CF001.  Also, please let me know if you also do 2 seater and 1 seater versions for product number HZ-OS0001 and give me quotes for these items if they are available.  Also please let me know if this item (HZ-OS0001) is available in different colours.  Again, please give me a quote for the products with fake leather fire resistant upholstery fabric and fire resistant foam, and 304 polished stainless steel frames where required.The delivery port in the UK will probably be either Felixstowe or Southampton.  In addition, please find below some additional questions that I hope you can answer:







1.       What is the sample availability/cost?






2.       Do you have agents in the UK?






3.       Do you export to any other European countries?






4.       Are you going to be exhibiting at any trade shows in the next few months?







I look forward to hearing from you.Many thanks and kind regards

看了对方的问题和具体要求细节后,我赶快又写了一封回信,而英国和中国相差六小时,我每当下午的时候才能同时和客户在线。

How are you ?

We have just calculated the cost of the barcelona chair upholstered in  PU resistant.(PVC can not be machining to be fire resistanted and PVC is much cheaper)



Remark:The Pu material is harder ,is that no problem ?



Quotation(PU UK fire resistant standard  FOB Shenzhen):



The pricing of chair and ottoman (F004)is  USD/set



chair is USD/pc



Ottoman is USD/pc



day bed(HZ-CF002) is USD/pc



long bench (HZ-CF003)is USD1/pc



Lounge chair(F005):USD/pc



leather sofa 1+1+3/set(HZ-OS0001):USD

Dining chair :USD

I have checked with the freight charge to Felixstowe and Southampton.



The shipping will be fulfiled around 22 days to UK.



Ocean freight charge to Felixstowe:
20'ft:around USD.00
40'ft:around USD.00



Ocean freight charge to Southampton:
20'ft:around USD 40'ft:around USD

The above price can be floated in next week.(including O/F,BAF,CAF) and it is just for yor
reference.



The delivery time depends on the quantity of the order.



If you have any necessary please do not hesitate to contact me in your convenience.please let us know if you need any help or suggestions.possibly inform us your specific requirement and target plan.



Many thanks and kind regards



Joe Lau
然后客户竟然看完后提出到偶们工厂里来,这个过程只花了3天。而且也指出来我报价是否太低,或者是太粗心,有些细节想在信箱里确认。
Thank you very much for your e-mails and the information you have provided.  Some additional questions that I have are:







1.       You mentioned that PU material is hard- will that affect the comfort of the chair?  Is PU the best quality alternative that you can find to leather?  As I mentioned before, we are much more concerned about the quality and comfort of the products than the price- only problem is that we cannot use real leather!







2.       For the table- can I confirm where the wood comes from?  Is it from sustainable resources or certified renewable forests?







3.       Regarding the 19mm glass for the tables- can I confirm that the glass is smooth, distortion-free and has smooth edges?







4.       For 1+1+3/set(HZ-)- please confirm what 1+1+3 means.  Does this mean that we get 2 one seater sofas and 1 three seater sofa for the quoted price of USD/pc?







5.       For the lounge chair H005, the catalogue has two types- one full leather and one half leather.  Please confirm what the difference is between the two types, and which type you have quoted for.







Also, thank you very much for the offer to send samples.  At the moment we are not sure when we will be coming to China to visit your factory.  If we are coming in the next couple of months, it might be better if we see the samples in China.  Also then we can see the whole range of your products and see the different colours that are available, and discuss our specifications with you.  Are there testing facilities in China that can test the samples to see if they comply to UK regulations?






As soon as we have decided on the date and timing of our trip to China, I will let you know so that we can decide on the right way forward to build our relationship.






Again, many thanks and best wishes.






Yours sincerely
而我当然很高兴,发回一封信打消客户的顾忌:
请接着看





[此贴子已经被作者于2005-8-8 20:15:59编辑过]



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