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标题: 速卖通卖家站内信回复或邮件回复汇总
abccyyy1
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发表于 2014-5-5 10:00  资料  个人空间  个人短信  加为好友  只看该作者 QQ
速卖通卖家站内信回复或邮件回复汇总

询盘买家和来店铺停留超过30分钟的站内信

亲爱的朋友,
欢迎您光顾我的店铺,我们有什么产品是您感兴趣的吗?
我们虽然是新店,但我们有自己的工厂和超过100名员工,产品的质量和店铺的服务是有保证的。
如果您有什么需要,请随时与我联系,期待您的回复。

Dear friend,
Welcome you to my shop, we have what products are you interested in?
Although we are new stores, but we have our own factory and more than 100 staff, the quality of the products and shop service is assured.
If you need anything else, please feel free to contact me, looking forward to your reply


催付款的邮件

亲爱的朋友
谢谢您的订单。
但似乎订单仍然未支付的。
如果有什么需要我能帮助您的,比如价格、大小、颜色等,
请随时与我联系。在付款后被证实,
我将处理订单和出货尽快公开。谢谢!

Dear friends,
Thank you for your order.
But it seems that the order had not still pay it.
If there is anything I can help you, such as price, size, color etc.
Please feel free to contact me. In terms of payment is confirmed after,
We will deal with the order and shipment public as soon as possible. Thank you!
Best Regards


客人未付款邮件(针对无等级买家,客人可能不会付款)

亲爱的X,
我们感谢你从我们这里购买。但是,我们注意到,你还尚未付款。你可能不知道如何支付。
这是一个详细的支付流程链接:
http://www.dhgate.com/html/helpfile_en/help - 32. - HTM
如果你有任何问题支付,或者有什么理由,你不想去完成订单,请让我们知道。
我们可以帮你解决问题的付款方式或更改订单。
再次感谢!期待着答案尽快得到您的。
问候,

Dear X,
We appreciated your purchase from us. But, we noticed that you have no payment yet. You may not know how to pay.
This is a detailed payment process links:
http://www.dhgate.com/html/helpfile_en/help-32.-HTM
If you have any questions payment, or there any reason that you don't want to go to complete the order, please let us know.
We can help you to solve the question of payment or make any changes to the order.
Thanks again! We are all looking forward to get your answer as soon as possible.
Best regards,


客人未付款邮件(价高?给点优惠~(3%左右))

亲爱的朋友,
今天我观察你的订单还是未支付状态,而我认为,如果你看到我给你付款过程,已经知道如何支付。
但不知道是什么导致了你还没有付款,如果你认为这个价格是高的,我可以给你3%的折扣。
希望再次见到你到我的店,我们可以长期合作。

Dear friend,
Today we observe your order or fail to pay the state, and we think that if you see we give you payment process, already know how to pay.
But don't know what causes you haven't payment, if you think the price is high, we can give you a discount of 3%.
Hope to see you again to my shop, we can long-term cooperation.
Best Regards


客人未付款邮件(其他卖家比你这个便宜~,强调你质量和服务~,列一个你的服务流程~从咨询到收货)

亲爱的朋友,
已经几天过去了,我想可能你是看到比我更便宜的卖家。
我们在中国经营鞋包配饰有四年了,有自己的工厂和超过100名员工。发货前还会再一次仔细检查,这样就尽量避免了您的损失,如果确实有质量问题,拍照证实后我将在下次订单补上上次的衣服。
周到的服务是商业合作的基础,相信我们能成为很好的商业伙伴

Dear friend,
A few days passed, and we think maybe you found some cheaper than my shop.
We have four years experience of Bags, Shoes & Accessories business in China, and we have our own factory and more than 100 employees. We will carefully examined again before the shipment, and try to avoid your loss, if there is quality problem, take pictures after that, we will fill the last clothes in the next order.
Thoughtful service is the foundation of business cooperation, believe we can become very good business partner.
Best Regards


客人付款后发的邮件

亲爱的朋友
谢谢您的订单和快速付款。
我们将装运货物,根据业务承诺2 - 5天内完成准备。
这样做之后,我们会给你发送电子邮件来通知你的追踪号码。
如果您有任何其他问题,请让我知道。
谢谢

Dear friends
Thank you for your order and fast payment.
We will ship the goods according to the business commitment 2-5 days to finish.
Do this after, we will send you E-mail to notify you of the tracking number.
If you have any other questions, please let me know.
Thank you
Best Regards


发货后发的邮件

亲爱的朋友,
谢谢您的订单。
今天,我已经将您的包裹交运,跟踪的订单号有如上所述。(* * * * * * * * * * * *)
跟踪网页是:http://www.17track.net/Index.html
它通常需要大约25 - 35天到达。
如果您有任何问题,请随时与我联系。
并希望再次与您合作!

Dear friends
Thank you for your order.
We have shipped your parcel today, tracking order number as mentioned above. (************)
The tracking webpage is: http://www.17track.net/Index.html
It usually takes about 25-35 days arrive.
If you have any questions, please feel free to contact me any time.
And hope to cooperate with you again!
Best Regards


运单追踪显示已经妥投

亲爱的朋友,
货物是否已经收到呢?产品您满意吗?
我们承诺给您全程服务,如果您对产品或者我们的服务有什么问题或者意见,请随时和我们联系,期待您的回复。
希望您在我们店铺的购物是一次愉快的经历,并期待您的再次光临。

Dear friend,
Have you got the goods? The product you satisfied?
We promise to give you the whole service, if you have any problem or comments for product or service, please feel free to contact us, we looking forward to your reply.
Hope this shopping is a pleasant experience in our store, and looking forward to your coming again.
Best Regards

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