I want to talk with you about this order....
It's again happened really unpleasant situation!!!!!
So I got information that another company XXX in our country，
gave for the client the same offer as we and said that they have the contract with you factory and so on.
I don't know how I should react for this situation....
We are working with this project, working with the client, prepared for them design project, calculated all quantities. After that another company just send you THE SAME specification and you gave them the same prices!!What is the reason?????
And I want to remind that it's not the first incident.
The same situation was with 工程A. When worked with them spend our work time, power, money and so on and just sold them directly big quantity of the tile directly. And we lost all our possible profit.
We are promoting you brand and products several years. We work with a lot of architects and clients and promote your samples and catalogs. We have done the hardest work. In spite of that your products are really expensive than other china producers we still promote your brand in 某国.
And for anther companies is really easy to offer your products.
I discussed this situation with our director and she said me that if you company doesn't stop to behave in a such way we stop our cooperation.
Please give your comments and send official letter that only company 公司B（即：与我写信的客户） has possibility to deliver tile in 某城市 especially for this project.
Thanks for your info. I just found that the items 公司A inquired are mostly similar with those you had inquired before. But that company didn't told me that the inquiry is for your project. Is the project 工程B（即：客户先前与我提到过的工程名称）? But in fact, when I offered the price, I added at least 10% on the prices, NOT the same prices. So you will find that I am protecting any possible benefits of yours all the time.
Regarding 工程A, I cannot understand what it is. You didn't mention it before. So I have no idea about it.
You wrote "We are promoting you brand and products several years." I admit that you did well in 2008. There is a big rise in sales amount in 2008 compared with 2007. But we may still find the fact that your orders' amount is USD136605.03 in 2009 and even USD35311.21 in 2010 (Till today). You know, this year, we have reduced our prices in order to help you to get more orders on your market. And we also have worked out O/A 90 days for your company.
During the past few years, I also put a lot of samples, big or small into your containers, helping you to show your clients. But I have to say that the sales performance this year is the worst since we started the business.
Frankly speaking, I am not challenging you now. I just would like to express my feeling and my good hope that we both parties can still have a stable development and cooperation on the business. Happily, you inquired some products for stock a few days ago and I sent you a PI and now I am waiting for your confirmation. Anyway, it is still a good news that your company starts to keep stock now. I feel that the business is still promising.
Regarding an official letter, it is no problem. Please find the attachment. I believe that you may get the project by June 30, 2011.
And in order to avoid such misunderstanding, may I propose that you mark clearly any project name you are bidding when you inquiry me of the prices? In this way, I know this is your project and I will only offer the price to you. But I still need you support. That is to keep in touch in time. Even you are trying your best to get the project, but please let me know any updated news.
I'm sorry for any inconvenience caused. If there is any question, please feel free to let me know.
We hereby States that XXX is the only company in XXX which can sell XXX Tiles below for the project “XXX”.
The protection period for the project is during November 23, 2010 to June 30, 2011.
Thank you very much!
I'm happy that now everything is clear.
We see you hard work every time.
I think in order to be successful we need help each other.
I will write the name of the project every time, I promise.
But another company can ignored the name of project or send you
incorrect name of project.
So please in order to avoid such situations if you get any request from another company send me this information. And after that we together will decide what better to do.
What do you think?????
What you wrote is reasonable. If you inquiry some items but later other companies inquiry the similar, I will let you know immediately.
Regarding the project XXX, please kindly ask your sales managers to monitor. I hope that we may receive the order soon.
Have a nice day.
I also hope!!!!
in any case please inform me if you would get any request.
I have a really good news!!!!
I confirm you this order!!!!!!!!
Please cut all items. If they would be ready this year we will take all this order this year!
Please inform me when the tile will be ready!
Thank you in advance!!!