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标题: 一个美国人给写的邮件
sue501
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发表于 2010-11-14 08:44  资料  个人空间  个人短信  加为好友  只看该作者 QQ

福步防骗
一个美国人给写的邮件

今天遇到一个让人郁闷的事情,我们公司是做出口床垫的,给美国一个没联系过的客人发了一封开发信Dear Sir,

Nice day!
We are a mattress manufacturer in Xianghe County,Hebei Province,China.We can supply you with foam mattress,memory foam mattress,latex mattress and spring mattress.

Also we can manufacture per your requirement.

Thanks.


他给的答复是
Thanks for the offer.  We prefer to sell mattress sets made right here in the USA.  The trade deficit
with China is way out of hand, as your country does not buy enough made in the USA products.
If we dont sell products made in the usa, the workers here wont have enough money to buy all
the poorly made Chinese products that already flood our country.  Since I lost my beautiful
German Shepherd due to the poisoned dog food products from China, and all the houses that
had to be gutted due to the defective drywall you sent here, I wouldn't feel comfortable having
my customers sleeping on mattresses that down the road may prove to cause health problems.
Lets not mention the leaded paint you put in the childrens toys you send to the USA.

So, I think our group of stores will continue to purchase quality, made in USA mattress sets, it helps
our economy, and gives us peace of mind knowing what is actually in the mattresses we sell.

Best Regards,
Bob Kopperman

大清早一看见这封信很是生气,民族自尊心受到很大冲击,大伙说说这封信该怎么给他回复,既能解恨,又不失身份的那种

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Niki44 (Niki)
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发表于 2010-11-14 11:22  资料  个人空间  个人短信  加为好友  只看该作者 QQ
本身现在中国销售的定位就不一样,很难回复说,毕竟这个老美也对中国有一定了解,每个要点都点到心上.

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estella08
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发表于 2010-11-14 12:21  资料  个人空间  个人短信  加为好友  只看该作者
不回就算了。
也不是一天形成的印象,说来说去谁也说服不了谁。
人家失去了他的German Shepherd。中国产品质量的确参差不齐,在中国买东西,就好象在大家在淘宝上买东西一样,看上去挺好,态度很热情。收到货就不知道是什么品质了。
这人也比较闲啊。按说你这种信一般不回的。

[ 本帖最后由 estella08 于 2010-11-14 12:26 编辑 ]

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sue501
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发表于 2010-11-14 15:57  资料  个人空间  个人短信  加为好友  只看该作者 QQ
那就算了吧什么也不回了,人家说的也有一定道理

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GLOBECARGO
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。。。。。。。。。。。。。

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莫托骡拉
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。。。。。。。。。。。。。

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victorwei1
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发表于 2010-11-15 10:54  资料  个人空间  个人短信  加为好友  只看该作者
这样反击美国佬

If I were you,I'd like to reply that ugly American guy as below:

Your side government set up several strict trade limited rules for MADE-IN-CHINA goods to protect yoru country interest, it isn't smooth to promote the international trade developement. Another,different quality goods deserve different value,you are willing to pay less cost, so you should get the poor results.  To being a large country in economic and amy circle in the world for your country, it isn't right to aften blame other countries's error and hide your own ugly and selfish action---your contry goods is not any bad spot? I don't want to interfere any polictics topic because I'm just a biz salesman, I think your thought just represent your own opion,and other Amercian persons are much kinder than you and quite love more to use MADE-IN-CHINA goods.

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linda19860205
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发表于 2010-11-15 11:04  资料  个人空间  个人短信  加为好友  只看该作者
7楼的很不错。铿锵有力。

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Phoenix_KK
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发表于 2010-11-16 12:49  资料  个人空间  个人短信  加为好友  只看该作者
看来楼主遇到了一个美国愤青,而且他仍然沉浸在失去爱狗的痛苦之中。
下面是我回的邮件,仅供参考。

Hey Bob,

Thank you for replying.

I am sorry to hear that you lost your German Shepherd due to the poisoned dog food products from China。

As a sale and  an ordinary people,I have no ideas about the national policy.But I believe that there is no smoke without fire.

Thank you for your kind reminder about the production qualitiy which is made in China.We will improve it in the future,meanwhile,please make sure that the price won't be so cheap then.

At last,I have the confidence about our matrress production.If you have any questions,please feel free to contact me.

Have a nice day!

Sincerely Yours
Phoenix

坐等高手。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。
please make sure that the price won't be so cheap then.
这句中的make sure,总觉得用得有点奇怪,可是又不知道该用什么,希望有高手出来修改。

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vivianfanfan
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回复 #9 Phoenix_KK 的帖子

make sure 改为 noticed会不会好点?

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LEONYAN19851225
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回复 #1 sue501 的帖子

LZ,还是要换位思考,哎,这个老美蛮可怜的...........

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有一点V胖
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一分钱一分货,他们自己要贪小便宜去买便宜点的东西。那质量肯定没什么保障。
死了个牧羊犬,╮(╯▽╰)╭,人狗情未了啊
可怜他一下㖞
生意归生意
他们自己都分到那么清楚
还要提他家狗狗挂了事

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sue501
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谢谢大家的关注,这件事情现在已经有了一个比较满意的结果,就是扭转了老美歧视中国的观点。下面我把来回的邮件拿出来给大家分享:
Dear Bob,
To be a Chinese,I just want to tell you:
Your side government set up several strict trade limited rules for MADE-IN-CHINA goods to protect yoru country interest, it isn't smooth to promote the international trade developement. Another,different value deserve different quality product,your Amricans are willing to pay less cost, so you should get the poor results. Being a large country in economic and amy circle in the world for your country, it isn't right to often blame other countries's error and hide your own ugly and selfish action---your country goods does't have any bad spot? I don't want to interfere any polictics topic because I'm just a biz salesman, I think your thought just represent your own opinion,and other Amercian people love more to use MADE-IN-CHINA goods.(谢谢帮我出谋划策的这位朋友,这封邮件是出自victorwei1 的笔下)。

接下来是美国Bob的回复:
Hi Sue,
I appreciate your thoughts, but if we quit making products in the USA in favor of
buying from China, we will put more Americans out of work.  This is not good for
our economy.  Most Americans do not love to buy Made in China products.  They
buy them because the stores carry them and don't give us a choice.  I think, if we
are given a choice, we would pay a little more to buy products made in the USA.

For the most part, in general, most made in the USA products are of higher quality
than the Made in China products.  Your quality seems to be improving though.

What i am telling you is both opinion and fact.  The trade deficit between our
countries is so out of hand, I would not like to add to the problem by buying
mattresses made in any other country.  The mattresses I sell are actually made
250 miles   (300 Kilometers) from my store in my state.  We have high unemployment
in our country from outsourcing jobs and manufacturing.  I hate to add to the problem.

I am not saying your beds are not comfortable and well made.  Maybe sometime
down the road we can try one out together and see how they are.

Sometimes the USA is selfish, especially the big corporations, and are willing to move
manufacturing to Mexico or China or any other country to save some money.  This
doesn't seem to me the best policy anymore. This policy put lots of Americans out of
work.  The big companies don't seem to realize my putting people out of work, they
now do not have the money to buy the products that they are selling so they are
not doing very well financially.

I do want to thank your country for buying Nuclear Power Plants from Westinghouse
a few years ago.  Westinghouse is based in my city and pays their workers well.  This
was a big help for us.  Just wish you would not have split the sale with France..

Our countries will always continue to be great trading partners.  Please dont think
i have anything against China or Chinese People.  I have lots of Chinese friends
here in the states.  They are very nice people.  For me, sometimes its not always
about getting the lowest price, its about whats best for the USA.

Sincerely
Bob K

从上边这封邮件可见他已经没那么尖酸刻薄。

下一贴我会接着分享进展。

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sue501
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承接上个帖子关于我的回复:

Dear Bob,

From political point,I greatly admire that you are concerned about your country and your people.

But from economic point,I think your opinion is one-sided.To think that your country move to China or other country to buy products restricted,which may cause heavy pollution just like printed fabric to protect your environment,from other point of view,you helps your economic.The fact is most fabric,and even springs used in your MADE-IN-USA mattress are imported from China or other country.Now our main client is from USA,they purchse truck mattress for 1 to 2 40'HQ per week.

Have you ever thought why the trade deficit between our countries become so serious?Because our Chinese are not short of daily use products,our Chinese factories can meet the demand from price,quality and quantity,what China lack of is new and high technology.

Conversely,Americans import  large quantity strong-demanded daily necessities from China with low price,and not willing to sell their costly new technique to other countries which they lack of,so it added the trade deficit.Even though,I have to admit American citizens enjoy more comfortable life than ours.

Both my husband and I like America,dream to be an American,but as a Chinese,I love my country.

下边是美国Bob的回复:

Hi Sue,
You are correct on most of your points.  Sure, I am a little one sided... I want to side with USA  
Our unemployment is actually over 10%.  Thats pretty bad.  

I agree we should sell china more high tech items.  We did get a great contract to sell you
nuclear power plants.  Thanks

China tends to sell us stuff that is not so good.  This past year we had issues with Motor Scooters.
The rules were not followed and lots of people bought scooters that could not be licensed to
drive on the streets.  Then there were lots of quality issues with them.  Then again, we do not make
any scooters here.

I think if we dont supply you with high quality items, your country will develop what it needs on
its own, and we will miss a good opportunity.  

My Cousin lived in china for 4 years.  He was the one who put together the power plant deal.
He enjoyed living there while he was there.  

I just want to help our country when i can.  Do you realize how much of our debt China owns?
This may not be a good thing.  Then we print more money, which devalues the dollar.  Overall
not the best situation.

I do realize some of the materials that go into production of our beds may come from various
countries.  Not much i can do about that.   But i can tell customers the beds are made in USA.

It is nice to know how how average people like is feel about issues like this.  I feel mad that we
do not produce items we consume, we dont even make the toys our kids play with.  Just doesn't
seem like a healthy situation for our country.  

I realize we are in a World Market.  One thing that makes it hard for us is we pay workers better
wages than most other countries.  If wages were better for workers in other countries, we would be
much more competitive in the products we manufacture.  And workers in other countries may be
better off.

You are a good person, and if i wanted to import beds, I for sure would be dealing with you.!

Bob


这也算是在战略上取得了阶段性的进展,大大的夺回了咱中国人的面子。
再次谢谢关注此贴的朋友们

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妈啊,这么闲?

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