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标题: 我的第一个美国客户及做业务(帐篷)的一些体会【附全程Skype聊天记录】
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tcfl
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接下去的这次可能是最长的一次聊天,主要讨论一些技术问题,今天整理的时候发现自己头都有点大了,而且我发现我自己真的好啰嗦,好啰嗦,这样不好,不好,哎。

[2009-8-12 8:42:40] 我: Hi, xxxxx, good evening.
[2009-8-12 8:42:54] 我: how are you?
[2009-8-12 9:01:05] 客户: HI
[2009-8-12 9:02:28] 我: Hi
[2009-8-12 9:03:46] 我: have you fixed your logo on the tent?
[2009-8-12 9:04:00] 客户: yes i have the logo ready
[2009-8-12 9:04:20] 我: Glad to hear that.
[2009-8-12 9:04:34] 客户: thanks
[2009-8-12 9:05:24] 我: Would you mind telling me when will you want to make samples?
[2009-8-12 9:05:38] 客户: as soon as i am ready
[2009-8-12 9:05:51] 我: Nice.
[2009-8-12 9:06:02] 客户: can you put the name of the tent on the box
[2009-8-12 9:06:12] 客户: and our company name on the tent carry case
[2009-8-12 9:06:19] 我: of course.
[2009-8-12 9:06:25] 我: that is easy to do.
[2009-8-12 9:06:35] 客户: do you have any reference
[2009-8-12 9:06:43] 客户: others you have sold too
[2009-8-12 9:07:04] 我: yeah. We do a lot before.
[2009-8-12 9:07:19] 我: On the box, we print mark on it.
[2009-8-12 9:07:39] 我: The carton box factory can print words on the box.
[2009-8-12 9:08:01] 客户: who else do you make tents for
[2009-8-12 9:08:11] 我: And on the carry bag, the fabric printing factory can print it.
[2009-8-12 9:08:22] 我: Brankd Name 1.
[2009-8-12 9:08:27] 我: Brand Name 2.
[2009-8-12 9:08:33] 我: Brand Name 3.
[2009-8-12 9:08:49] 客户: i have not heard of them
[2009-8-12 9:08:54] 客户: are they in other countries
[2009-8-12 9:09:07] 我: yeah, in UK and Germany.
[2009-8-12 9:09:40] 客户: whats next
[2009-8-12 9:09:57] 客户: hold on i have to restart computer
[2009-8-12 9:09:59] 客户: having problem
[2009-8-12 9:10:04] 我: okay
[2009-8-12 9:27:53] 客户: i pretty much have color picked out too, i found a pantone chart online
[2009-8-12 9:28:33] 我: Nice.
[2009-8-12 9:28:43] 客户: so whats next
[2009-8-12 9:29:13] 我: Brand Name 4
[2009-8-12 9:29:21] 我: Brand Name 5
[2009-8-12 9:29:27] 我: Brnad Name 6
[2009-8-12 9:29:34] 客户: whats that
[2009-8-12 9:29:37] 我: Brand Name 7
[2009-8-12 9:29:44] 客户: customers
[2009-8-12 9:29:47] 我: yeah
[2009-8-12 9:30:42] 我: what is the width and height of the logo you just sent to me?
[2009-8-12 9:31:02] 客户: good question
[2009-8-12 9:32:34] 我: I open it in Photoshop, it is 56.44*47.06cm
[2009-8-12 9:33:04] 客户: ya but it does not have to be that size
[2009-8-12 9:33:09] 客户: thats just the size of the picture
[2009-8-12 9:33:24] 我: yeah.
[2009-8-12 9:33:35] 客户: but it does look like a good size
[2009-8-12 9:33:51] 客户: that would probally work
[2009-8-12 9:34:00] 我: it can be smaller.
[2009-8-12 9:34:45] 客户: that size will do for the sample
[2009-8-12 9:36:21] 客户: do you want the colors
[2009-8-12 9:36:43] 客户: Tent main part 427
[2009-8-12 9:36:48] 客户: rainfly 1955
[2009-8-12 9:36:53] 客户: floor 626
[2009-8-12 9:37:52] 客户: floor might be 627
[2009-8-12 9:37:58] 客户: want dark floor
[2009-8-12 9:38:13] 客户: http://www.d-zignsinc.com/view/pantone.html
[2009-8-12 9:38:16] 客户: i used that chart
[2009-8-12 9:38:22] 我: 427C 1955C
[2009-8-12 9:39:07] 我: we use black floor.
[2009-8-12 9:39:15] 客户: ok
[2009-8-12 9:39:29] 客户: what else do you need
[2009-8-12 9:41:15] 我: that is okay. We can do this color when do mass production, but when we make samples, we don't have such color. Because we need to order fabric, and dyeing to that color.
[2009-8-12 9:41:49] 客户: what color will sample be then
[2009-8-12 9:42:14] 我: wait a moment, I will show you a picture.
[2009-8-12 9:49:00] 客户: ok
[2009-8-12 9:52:21] 客户: will the rooms on the tent be optional
[2009-8-12 9:52:23] 客户: Leave out one or more inner tents and you have a large, free standing shelter
[2009-8-12 9:52:25] 客户: like th at
[2009-8-12 9:52:48] 我: yeah
[2009-8-12 9:53:08] 客户: http://cgi.xxx.com/Nova-12-Man-C ... trksid=p3286.c0.m14
[2009-8-12 9:53:11] 我: you can leave out the inner tent.
[2009-8-12 9:53:13] 客户: want it like that
[2009-8-12 9:53:29] 客户: cant leave out inner tent
[2009-8-12 9:53:33] 客户: inner tent is the main tent
[2009-8-12 9:53:51] 客户: you mean leave out any of the attached rooms
[2009-8-12 9:58:22] 我: I mean the sleeping room can be unloaded.
[2009-8-12 9:58:42] 客户: in the main room is the floor attached
[2009-8-12 9:58:49] 客户: so no bugs can get in
[2009-8-12 9:58:55] 我: We can do it.
[2009-8-12 9:59:00] 客户: or is it tub shapped
[2009-8-12 9:59:19] 我: yeah, it is tub shapped.
[2009-8-12 9:59:36] 客户: oh not sure i like that
[2009-8-12 9:59:40] 客户: people complain bugs can get in
[2009-8-12 9:59:56] 我: a little like sexangular.
[2009-8-12 10:00:22] 我: the floor can be sewned on.
[2009-8-12 10:00:29] 我: and fixed.
[2009-8-12 10:00:36] 客户: Polyethylene, totally waterproof - fully sewn in, tub style floor in the SLEEPING AREAS and living area - no rain or bugs can get in!
[2009-8-12 10:01:03] 客户: ya want it swened on
[2009-8-12 10:01:19] 我: ya, that is okay.
[2009-8-12 10:01:38] 客户: so whats next
[2009-8-12 10:03:54] 我: No next, I am clear now.
[2009-8-12 10:04:16] 客户: ok
[2009-8-12 10:05:02] 我: When you are reday to make samples, send me a email or tell me on Skype.
[2009-8-12 10:05:22] 客户: i am ready
[2009-8-12 10:05:41] 客户: i gave you the size tents
[2009-8-12 10:05:45] 客户: i gave you the logo
[2009-8-12 10:05:51] 客户: you cant do colors until a order
[2009-8-12 10:06:04] 客户: want name of company on carry case
[2009-8-12 10:06:07] 客户: and logo on tent
[2009-8-12 10:06:15] 客户: and name of the tent on the box
[2009-8-12 10:06:20] 客户: i have names for them
[2009-8-12 10:07:30] 我: send me the name. As for the box, we can make your company name on it when do mass production.
[2009-8-12 10:08:24] 我: And about the logo, we can print it when do samples.
[2009-8-12 10:09:19] 客户: Name of company is xxxxxx xxxx  xxxxx.
[2009-8-12 10:09:40] 客户: i will want differnet tents over time if we like product
[2009-8-12 10:09:49] 客户: the first three tents i want to name are
[2009-8-12 10:09:53] 客户: xxxxxx
[2009-8-12 10:10:00] 客户: xxxxx
[2009-8-12 10:10:34] 客户: and xxxxx
[2009-8-12 10:12:24] 我: You want to put your company name and tent name on the carton box, right?
[2009-8-12 10:12:41] 客户: yes
[2009-8-12 10:13:18] 我: that is okay.
[2009-8-12 10:14:31] 我: Can you tell me the name of xxxxx, xxxx, xxxx match which tent? 13 person, 12 person, 12 person tunnel.
[2009-8-12 10:15:58] 客户: 12 person xxxx
[2009-8-12 10:16:44] 客户: 13 xxxx
[2009-8-12 10:16:56] 客户: tunnel tent xxxx
[2009-8-12 10:17:02] 我: ok, thanks.
[2009-8-12 10:17:04] 客户: xxxxx
[2009-8-12 10:17:05] 客户: sorry
[2009-8-12 10:17:09] 客户: spelled it wrong
[2009-8-12 10:18:33] 我: that is okay.
[2009-8-12 10:18:43] 我: I noted it down.
[2009-8-12 10:24:05] 我: xxxxx, I have a question.
[2009-8-12 10:24:20] 客户: yes
[2009-8-12 10:25:06] 我: Just now I asked our technician, I told him about the floor sewed on with the tent, he said it is hard to manufacture.
[2009-8-12 10:25:21] 我: And the tent is hard to set up.
[2009-8-12 10:26:01] 客户: all tents that sell in the usa have sewen in floors
[2009-8-12 10:26:11] 客户: otherwise bugs can crawl in
[2009-8-12 10:28:01] 我: Thus the floor need to use more PE, and the cost of workers increase, however, we can make the floow sewen in.
[2009-8-12 10:29:24] 客户: we had complaints when we sold the other tents , saying they were worried about bugs crawling in
[2009-8-12 10:31:15] 我: Thus the cost of the tent increase a lot.
[2009-8-12 10:32:39] 客户: ask the tech man, what prevents bugs from coming in
[2009-8-12 10:32:44] 客户: if the floor is not swen in
[2009-8-12 10:32:48] 客户: see what he has to say
[2009-8-12 10:33:11] 客户: i would think only a cheap tent would have a floor that is not sewn in
[2009-8-12 10:33:20] 客户: i would not want to sleep in it
[2009-8-12 10:33:26] 客户: with bugs crawling on me
[2009-8-12 10:39:56] 我: yeah, he is re-caculating the usage of material now and soon I will let you know the upcharge.
[2009-8-12 10:40:13] 客户: i see
[2009-8-12 10:40:29] 客户: sounds like it will be too expensive now
[2009-8-12 10:41:06] 我: yeah, because now use two layer PE in the sleeping room area.
[2009-8-12 10:41:50] 我: And all floor sewing with outer tent will add some cost of workers.
[2009-8-12 10:43:11] 我: The technics is a little complicated now, will need two worker when sewing the floor as this tent is really big one, one worker can not do it without help.
[2009-8-12 10:53:00] 我: just caculated the 13 person tent, it will add USD6.94.
[2009-8-12 10:58:00] 客户: i will have to talk to my partner, he might want to go with another company then
[2009-8-12 10:58:03] 客户: its getting pricey
[2009-8-12 10:58:26] 客户: its not good to have bugs be able to get in your tent
[2009-8-12 10:58:42] 客户: none of the tents sold in USA stores have a floor that is not swen in
[2009-8-12 10:59:10] 客户: thank you for your help
[2009-8-12 11:10:47] 我: You are welcome.

[ 本帖最后由 tcfl 于 2010-7-17 11:42 编辑 ]

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[提醒] 【案例】北美商超类客户挖掘
tcfl
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一次发不完,分开发,还是继续讨论技术问题……

[2009-8-12 11:11:39] 客户: did you ask them what keeps the bugs out
[2009-8-12 11:15:51] 我: yeah, only sewned with outer tent.
[2009-8-12 11:21:36] 我: Need to sewned with outer tent and thus can keeps the bugs out.
[2009-8-12 11:22:50] 我: Our tech man checked with your 13 man tent,  the floor was not sewn with outer tent and just connected with the outer.
[2009-8-12 11:23:09] 客户: Yes that is true
[2009-8-12 11:23:12] 客户: But
[2009-8-12 11:23:14] 我: 12 man tent and 12 man tunnel is all sewned with outer tent.
[2009-8-12 11:23:17] 客户: we have a lot of complaints
[2009-8-12 11:23:25] 客户: people dont want that
[2009-8-12 11:23:43] 我: yeah. We can sewned the floor with outer tent.
[2009-8-12 11:23:46] 客户: they want there kids to be sleeping without bugs crawling on them
[2009-8-12 11:23:55] 我: yeah, I understand.
[2009-8-12 11:24:14] 客户: i can ask other company
[2009-8-12 11:24:18] 客户: and see how they make it
[2009-8-12 11:24:21] 客户: http://www.xxxx.net/e_showproduct.asp?id=21
[2009-8-12 11:24:24] 我: okay.
[2009-8-12 11:24:26] 客户: looks like the same tent
[2009-8-12 11:24:31] 客户: do you know that company
[2009-8-12 11:24:39] 我: thanks, I will have a check.


[2009-8-12 11:25:52] 我: I saw the picture, the floor was not sewned with the outer tent.
[2009-8-12 11:26:01] 我: just put it there.
[2009-8-12 11:26:16] 我: Same as out former one.
[2009-8-12 11:27:01] 客户: are the sleeping areas sewn in
[2009-8-12 11:28:32] 我: Not sewned.
[2009-8-12 11:29:00] 客户: you mean the little rooms are not sewn in also
[2009-8-12 11:29:25] 我: yeah
[2009-8-12 11:29:50] 我: is this company your parnter want to make samples?
[2009-8-12 11:29:53] 客户: im confused
[2009-8-12 11:30:14] 我: yeah, tell me what make you confused.
[2009-8-12 11:30:38] 客户: http://www.xxxxx.com/cec_us/nova ... ome-tent-p-450.html
[2009-8-12 11:31:21] 客户: that tent the sleeping area is swen in
[2009-8-12 11:31:27] 客户: the main room is not
[2009-8-12 11:31:44] 客户: now your telling me your small rooms are not sewn in allso
[2009-8-12 11:32:39] 我: The main room, you mean the middle, right?
[2009-8-12 11:32:50] 客户: yes
[2009-8-12 11:36:44] 我: So you want main room not sewned and sleeping area sewned, right?
[2009-8-12 11:37:07] 客户: i wanted whole thing swen in
[2009-8-12 11:37:15] 客户: but at least the sleeping areas
[2009-8-12 11:37:42] 我: that is okay,  both we can do it.
[2009-8-12 11:37:58] 我: The usage of material is same.
[2009-8-12 11:38:18] 客户: yes
[2009-8-12 11:38:18] 我: only the tech is a little different.
[2009-8-12 11:38:43] 客户: what tech
[2009-8-12 11:39:07] 我: sewing technics.
[2009-8-12 11:39:37] 客户: ya
[2009-8-12 11:40:01] 我: It is no problem for us to do, currently the problem between you and us is the price.
[2009-8-12 11:40:26] 客户: yes

[2009-8-12 11:40:44] 客户: what would final price be for shipping, and us paying tax ect
[2009-8-12 11:40:52] 客户: if its too h igh we cant do
[2009-8-12 11:41:02] 客户: broker fees
[2009-8-12 11:41:08] 客户: big tax to get in ua
[2009-8-12 11:41:12] 客户: usa
[2009-8-12 11:41:40] 我: broker fees? no middle man now.
[2009-8-12 11:42:08] 客户: there is a big tax we have to pay
[2009-8-12 11:42:41] 我: What is the tax rate in USA? for example, you bought USD100 products, how much do you need to pay the tax?
[2009-8-12 11:43:04] 客户: i dont know
[2009-8-12 11:43:27] 我: What kind of tax do you need to pay?
[2009-8-12 11:43:48] 我: in China, we need to pay Value Added Tax.
[2009-8-12 11:43:51] 客户: a broker explained all the fees and taxes to me before
[2009-8-12 11:43:57] 客户: but its been a while so i forget
[2009-8-12 11:44:10] 客户: but he explained a very  high tax
[2009-8-12 11:44:20] 客户: and fees
[2009-8-12 11:44:42] 我: wait a moment, I will search it and tell you.
[2009-8-12 11:46:38] 我: http://www.customs.ustreas.gov
[2009-8-12 11:47:05] 我: Use this site to search the custom charge.
[2009-8-12 11:47:18] 我: You need to pay import tax.
[2009-8-12 11:47:28] 客户: the link dont work
[2009-8-12 11:49:23] 我: http://www.cbp.gov/xp/cgov/trade/basic_trade/
[2009-8-12 11:50:46] 我: http://www.usaexportimport.com/duty_tax.php
[2009-8-12 11:51:27] 我: http://www.itintl.com/how-much-does-it-cost-to-import.html
[2009-8-12 11:53:17] 客户: too confusing
[2009-8-12 11:53:23] 客户: i would have to talk to a broker
[2009-8-12 11:53:27] 客户: import broker
[2009-8-12 11:53:36] 客户: i did before but its been a while
[2009-8-12 11:53:47] 客户: we bought tents off someone that did the importing for us
[2009-8-12 11:53:54] 客户: so we never did it before, they did all that
[2009-8-12 11:54:50] 我: okay.
[2009-8-12 11:55:14] 我: We will re-caculate the price and send you a email.
[2009-8-12 11:55:38] 客户: i will talk to my partner too about the floor
[2009-8-12 11:55:52] 我: Could you tell me your email address? Last time it is your parnter's email.
[2009-8-12 11:56:05] 客户: xxxxxxx@xxxxx.com
[2009-8-12 11:56:10] 我: okay.
[2009-8-12 11:56:12] 我: thanks.
[2009-8-12 11:56:18] 客户: ok, thanks for your time
[2009-8-12 11:56:36] 我: I am going to have lunch now, see you.
[2009-8-12 11:56:44] 客户: thank you, eat good
[2009-8-12 11:56:48] 客户: no fatty foods
[2009-8-12 11:56:54] 客户: (nod)
[2009-8-12 11:57:02] 我: Have a good night and sweet dream.
[2009-8-12 11:57:07] 客户: thanks
[2009-8-12 11:57:39] 我: You are welcome, see you.
[2009-8-12 21:26:09] 客户: you should be going home now
[2009-8-12 21:26:44] 客户: i had one more question
[2009-8-12 21:32:49] 我: xxxxxx, I am online, just went to another office.
[2009-8-12 21:32:58] 我: Go ahead with your question.
[2009-8-12 21:33:07] 我: I am here ready to help.
[2009-8-12 21:33:28] 客户: when you do tub shape floors how are they held in with toggles
[2009-8-12 21:37:09] 我: what is toggles mean?
[2009-8-12 21:37:20] 客户: hocks
[2009-8-12 21:37:29] 客户: how does your floor stay in place if not swen in
[2009-8-12 21:37:32] 我: You want it all sewned or can leave it?
[2009-8-12 21:37:56] 客户: i want it sewn
[2009-8-12 21:38:09] 客户: but asking how do you normally do it
[2009-8-12 21:40:53] 我: I don't know how to properly describe it, we use a hook-and-ring.
[2009-8-12 21:41:16] 客户: ok
[2009-8-12 21:41:38] 客户: can bugs crawl in , the way you normally do it
[2009-8-12 21:41:41] 客户: can you ask tech that
[2009-8-12 21:41:49] 我: Our teah man told also another way, by using Velcro.
[2009-8-12 21:42:08] 客户: ya that might work
[2009-8-12 21:42:11] 客户: velcro
[2009-8-12 21:42:40] 我: thus the bugs can not crawl in.
[2009-8-12 21:43:33] 客户: ok i will ask parnter about hocks and rings and velcro
[2009-8-12 21:43:38] 客户: see what we s hould do
[2009-8-12 21:43:44] 我: okay.

[ 本帖最后由 tcfl 于 2010-7-17 11:43 编辑 ]

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szhedwinsusan
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回复 #43 tcfl 的帖子

请问楼主用的是什么软件搜客户的呢?软件是否免费的?google都被用烂了,开发信估计是没管用的了。

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Daphne2010
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做业务真的好难啊!不过大家都很这么努力,值得学习

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lttkite528833 (雁过留痕)
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楼主很不错哦,道出了我所以的心绪,也解了我一些结,谢啦,

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[提醒] 【案例】北美商超类客户挖掘
tcfl
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回复 #48 szhedwinsusan 的帖子

我用的是一款收费的软件,软件名我站内短消息给你。其实软件也是在几个搜索引擎上把与关键词相关的邮箱搜出来,优点是比手工搜快,缺点是软件不够智能,也会搜出来很多无关的邮箱。

福步上有很多高人写过使用Google的技巧,我自己的体会是,假如Google能用得好,真是一个取之不尽的宝库呀,你会越搜越熟练,越搜越知道怎么去搜。即使是这样,我们能搜到的只是其中的一小部分。网络是个无尽的信息海洋,这其中需要我们自己去判断,自己去二次整理信息,不过在这个过程中你也许会发现更多,更好的东东。

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tcfl
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跟客人讨论运费的事情,他嫌贵,竟然说走邮局走。


[2009-8-13 8:55:55] 我: Hi, xxxxxx. Good evening.
[2009-8-13 8:56:07] 客户: hi
[2009-8-13 8:57:57] 我: Our tech man just told me, if using velcro, it will add more material cost and the charge will be higher than floor sewned with outer tent.
[2009-8-13 8:58:14] 客户: thats what i was going to ask you
[2009-8-13 8:58:30] 我: It will be more expensive.
[2009-8-13 8:58:43] 客户: ok lets skip the velco then
[2009-8-13 8:58:55] 我: ok
[2009-8-13 9:00:31] 客户: what would the cost be for the 13 person tent with sewn in floor
[2009-8-13 9:02:26] 我: USD98.19 CIF Boston.
[2009-8-13 9:02:43] 客户: what does cif mean
[2009-8-13 9:03:18] 我: that mean shipping charge and insurance paid from Ningbo to Boston.
[2009-8-13 9:03:32] 客户: ok
[2009-8-13 9:03:48] 客户: i might go for a sample of that tent
[2009-8-13 9:03:56] 我: okay.
[2009-8-13 9:08:51] 客户: how much would shipping be, dont need to send it fast, looking for cheap shipping rate for sample
[2009-8-13 9:09:02] 客户: summer season coming to a end
[2009-8-13 9:09:34] 客户: i want to make these tents and have them ready for some sales at xmas and Next season starting around Feb
[2009-8-13 9:09:40] 我: I will check with our forwarder and let you know soon.
[2009-8-13 9:09:50] 客户: ok
[2009-8-13 9:32:08] 我: xxxxx, tell me your detailed address, my forwarder need the information. I am asking him the price of door to door by sea ship.
[2009-8-13 9:35:16] 客户: xxxxx  customer address
[2009-8-13 9:35:38] 我: thanks.
[2009-8-13 9:57:27] 我: I just checked several ways, ship by DHL and ship by sea door to door is almost same, it need about USD550 for shipping charge.
[2009-8-13 9:58:29] 客户:  $550???????????
[2009-8-13 9:59:21] 我: this is DHL price. I will re-check with another sea forwarder.
[2009-8-13 9:59:39] 客户: that price is crazy
[2009-8-13 9:59:46] 客户: i could ship a car for that
[2009-8-13 9:59:51] 我: haha
[2009-8-13 10:02:47] 我: Is it okay for you to fetch the sample from Baston Port, but not door to door?
[2009-8-13 10:03:16] 客户: yes
[2009-8-13 10:04:03] 客户: i can look up my own shipping i have a fedex account,there is no way i am paying 550 dollars for one tent shipping
[2009-8-13 10:05:27] 我: then is it okay for shipping charge paid when samples arrives by Fedex?
[2009-8-13 10:06:21] 客户: i would need to look up shipping cost
[2009-8-13 10:06:25] 客户: by USPS or Fedex
[2009-8-13 10:06:31] 我: okay.
[2009-8-13 10:06:36] 客户: the most it should be is $100
[2009-8-13 10:06:45] 客户: i dont know how you come up with 550
[2009-8-13 10:07:03] 我: yeah, UPS or Fedex in USA is cheap.
[2009-8-13 10:07:13] 我: but in China they collect very high.
[2009-8-13 10:07:44] 我: Because the company is based in USA.
[2009-8-13 10:08:29] 我: Last time one of my UK customer send us a sample, the express charge is not expensive. But if we send him by express, it is expensive.
[2009-8-13 20:18:18] 客户: hi
[2009-8-13 20:18:38] 我: Hi, xxxxx.
[2009-8-13 20:18:42] 客户: im done sleeping
[2009-8-13 20:18:50] 客户: time for you to sleep
[2009-8-13 20:18:57] 我: yeah, good morning.
[2009-8-13 20:19:15] 我: Usually I sleep very late.
[2009-8-13 20:19:16] 客户: all we need is find a way to get a sample now and we are good to go
[2009-8-13 20:19:34] 客户: do you have the post office over there
[2009-8-13 20:19:44] 我: yeah, we do have.
[2009-8-13 20:19:55] 客户: They might be the cheapest
[2009-8-13 20:20:23] 我: yeah. But it is very slow. Maybe need more than 15 days.
[2009-8-13 20:20:32] 客户: slow is fine
[2009-8-13 20:20:34] 客户: not in a rush
[2009-8-13 20:20:54] 我: that is nice.
[2009-8-13 20:21:23] 客户: i got prices for same tents off xxxxx.net
[2009-8-13 20:21:26] 客户: his prices were higher
[2009-8-13 20:21:35] 客户: he said your prices must be a mistake
[2009-8-13 20:21:42] 我: oh?
[2009-8-13 20:21:43] 客户: said too cheap to make that tent
[2009-8-13 20:22:01] 客户: http://www.xxxxx.net/e_product.asp?anclassid=5
[2009-8-13 20:22:08] 客户: do you know of them
[2009-8-13 20:23:27] 我: yeah, I know them.
[2009-8-13 20:23:47] 我: I guess they are trading company.
[2009-8-13 20:23:53] 我: Not factory.
[2009-8-13 20:23:58] 客户: he said they are a  factory
[2009-8-13 20:24:02] 客户: but who knows
[2009-8-13 20:24:12] 我: He said but god knows.
[2009-8-13 20:24:14] 我: haha
[2009-8-13 20:24:47] 客户: see if  you can find a way to get sample here cheap and let me know when you sign back on in the morning
[2009-8-13 20:25:14] 客户: i will also look around
[2009-8-13 20:25:16] 我: maybe by post office.
[2009-8-13 20:25:23] 客户: i know there is also TNT
[2009-8-13 20:25:30] 我: yeah
[2009-8-13 20:25:31] 客户: i will try to find prices
[2009-8-13 20:25:36] 我: we have TNT.
[2009-8-13 20:25:38] 客户: i will estimate the weight 50 lbs
[2009-8-13 20:25:54] 我: You need only one sample, right?
[2009-8-13 20:26:05] 客户: yes that should do
[2009-8-13 20:26:20] 客户: other wise it will cost me 1500 for 3 samples
[2009-8-13 20:26:28] 客户: i could buy a house for that
[2009-8-13 20:26:55] 我: House in USA is really cheap,
[2009-8-13 20:27:07] 客户: one just sold for 87,000
[2009-8-13 20:27:15] 客户: my friend was looking at
[2009-8-13 20:27:22] 客户: small house
[2009-8-13 20:27:31] 客户: prices falling
[2009-8-13 20:27:31] 我: oh, I see.
[2009-8-13 20:27:47] 我: In China house is very expensive.
[2009-8-13 20:27:54] 客户: Top Stories
Foreclosures Rise 7 Percent in July From June- A
[2009-8-13 20:28:04] 客户: can buy a foreclosure off bank
[2009-8-13 20:28:21] 我: oh
[2009-8-13 20:28:45] 客户: ok lets find a way for samples , i want this to happen
[2009-8-13 20:28:55] 客户: i am trying to start camping company
[2009-8-13 20:29:15] 客户: and breakaway from selling ,camping equipments companys products
[2009-8-13 20:29:21] 客户: so i can cut out the middle man
[2009-8-13 20:34:51] 我: yeah, cut out the middle man you can earn more.
[2009-8-13 20:34:58] 我: We can send the sample by post office.
[2009-8-13 20:35:14] 客户: ya if they can send by ship would be ok
[2009-8-13 20:35:25] 客户: i like ships, i own stocks in ships
[2009-8-13 20:38:09] 我: By post office or by ship are both ok for us to do. But by ship it is a little complex as it also need some documents made.
[2009-8-13 20:38:17] 我: By post office it is easy.
[2009-8-13 20:38:39] 我: I am leaving for minutes, my boss call me to come to his office.
[2009-8-13 20:38:48] 客户: i mean ship by the post office
[2009-8-13 20:38:54] 客户: they call it ground
[2009-8-13 20:38:55] 客户: but it goes by ship
[2009-8-13 20:42:24] 我: ah, sure it is.
[2009-8-13 20:43:15] 我: But currently I don't know the post charge, we seldom use post office now, we usually use express.
[2009-8-13 20:43:24] 我: I need to call them tomorrow.
[2009-8-13 20:43:27] 客户: ok
[2009-8-13 20:43:30] 客户: that is fine
[2009-8-13 20:43:36] 我: Currently they are off-work now.
[2009-8-13 20:43:43] 客户: let me know tomorrow
[2009-8-13 20:43:53] 我: ok.
[2009-8-13 20:43:54] 客户: and thank you for all your help, you spent a lot of time with me and i want to deal with you
[2009-8-13 20:44:02] 客户: you answered all my questions and are a nice guy
[2009-8-13 20:44:16] 我: thanks.

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回复 #44 tcfl 的帖子

我也想知道找到客户邮箱的软件,干外贸快一个月了,整天发布信息,也没人找啊!

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  不错  LZ go on

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接下来这次跟客人,继续讨论快递费和样品费。

[2009-8-14 9:39:22] 我: Hi, xxxxx.
[2009-8-14 9:39:31] 我: Are you free to talk now?
[2009-8-14 11:01:51] 客户: hi
[2009-8-14 11:04:14] 我: I called the post office.
[2009-8-14 11:05:27] 我: They told me it need about USD95 for ship by post office.
[2009-8-14 11:05:46] 我: And it takes at least 30 days to arrive.
[2009-8-14 11:05:54] 客户: ok that is fine
[2009-8-14 11:06:02] 客户: a lot better then 550
[2009-8-14 11:06:41] 客户: i had other ideas also
[2009-8-14 11:06:51] 客户: i was going to say , ship without the poles and stakes
[2009-8-14 11:06:57] 客户: just to make it lighter
[2009-8-14 11:07:09] 客户: but no need if its 100
[2009-8-14 11:07:13] 客户: 95
[2009-8-14 11:07:52] 我: that will be lighter.
[2009-8-14 11:08:14] 我: and it will be cheap.
[2009-8-14 11:09:09] 我: xxxxxx, I am sorry, I made a mistake yesterday. I mistook FOB as CIF and send you the quote.
[2009-8-14 11:10:41] 我: I didn't add the shipping charge and insurance for 13 man tent I told you yesterday. with all floor sewned.
[2009-8-14 11:11:24] 客户: lol
[2009-8-14 11:11:45] 我: USD 101.92 CIF Boston but not USD98.19.
[2009-8-14 11:11:58] 我: I am sorry for my mistake.
[2009-8-14 11:12:30] 客户: what does cif mean
[2009-8-14 11:12:40] 客户: delivered with insurance
[2009-8-14 11:13:58] 我: CIF means shipping charge and insurance paid to Boston, FOB means we only need to load the products to Ningbo port and you find a forwarder and pay the shipping and insurance charge.
[2009-8-14 11:14:50] 客户: ok
[2009-8-14 11:17:04] 客户: would sample have my logo on it and on the box
[2009-8-14 11:17:20] 客户: my company n ame on the box and product name
[2009-8-14 11:17:49] 我: wait a moment, I will call the box factory.
[2009-8-14 11:20:06] 我: yeah, it is okay.
[2009-8-14 11:20:12] 我: We can do it.
[2009-8-14 11:20:16] 客户: ok
[2009-8-14 11:32:54] 客户: if i like the quality i will buy 50 of the 13 Man, and i will order orther models at 50 at a time increasing my inventory and variety as we astablish business
[2009-8-14 11:36:01] 我: that is okay. We hope our quality can meet your standard and help you earn more money. lol.
[2009-8-14 11:36:24] 客户: How do you rate your quality
[2009-8-14 11:37:59] 我: We have inspector and inspect the tent one by one.
[2009-8-14 11:38:21] 客户: is the material and Zippers of high quality
[2009-8-14 11:38:31] 我: of course.
[2009-8-14 11:38:53] 我: We use high quality fabric and zipper.
[2009-8-14 11:39:08] 客户: do they tents come with any extras, such as storage netting, or power cord access
[2009-8-14 11:39:21] 客户: storage pockets ect....
[2009-8-14 11:40:15] 我: yeah, it has storage pockets.
[2009-8-14 11:40:34] 我: in the outer of sleeping room.
[2009-8-14 11:40:53] 客户: ok
[2009-8-14 11:41:14] 客户: so whats next how do we go about ordering a sample with poles $95.00 shipping
[2009-8-14 11:43:32] 我: Remit the sample charge and shiping charge to our account.
[2009-8-14 11:43:43] 我: and we will begin to make samples for you.
[2009-8-14 11:43:53] 客户: ok
[2009-8-14 11:45:04] 我: Account Detail
[2009-8-14 11:45:16] 我: This is our Account information.
[2009-8-14 11:46:57] 客户: what is total i owe
[2009-8-14 11:48:12] 我: USD196.92
[2009-8-14 11:49:36] 客户: the $101 charge was cost with delivery and insurance
[2009-8-14 11:49:47] 客户: so it s hould be cheaper
[2009-8-14 11:50:04] 客户: because this is being shipped $95.00
[2009-8-14 11:50:23] 客户: but only by a few dollars i guess
[2009-8-14 11:50:55] 客户: $193.19
[2009-8-14 11:51:21] 我: That is okay.
[2009-8-14 11:51:30] 客户: ok
[2009-8-14 11:51:42] 客户: i will most likely send the payment on Saturday
[2009-8-14 11:51:59] 我: ok.
[2009-8-14 11:52:01] 我: np
[2009-8-14 11:52:24] 我: After you sent it, please inform me.
[2009-8-14 11:52:34] 客户: ok
[2009-8-14 11:52:42] 我: thanks.
[2009-8-14 11:52:55] 客户: welcome
[2009-8-14 11:53:23] 我: I need to go for lunch now, you need to go for sleep now, lol.
[2009-8-14 11:53:41] 客户: ok, soon, i am posting articles to sell
[2009-8-14 11:53:53] 客户: have a good lunch
[2009-8-14 11:53:59] 客户: eat something good
[2009-8-14 11:54:16] 我: thanks, do you mind telling me the address of your blog?
[2009-8-14 11:54:52] 客户: we use Ebay right now, and we have a camping site being made righ now under construction
[2009-8-14 11:55:05] 我: okay.
[2009-8-14 11:55:06] 客户: i will show you my ebay
[2009-8-14 11:55:13] 我: Have fun.
[2009-8-14 11:55:19] 客户: dont have anything on now
[2009-8-14 11:55:22] 客户: bene on vacation
[2009-8-14 11:55:52] 客户: My eBay
xxxxxx ( 7370 [Feedback score) Member is a PowerSeller
[2009-8-14 11:56:29] 客户: we also sell in store
[2009-8-14 11:56:43] 我: okay, thanks. I am leaving for lunch now, see you.
[2009-8-14 11:56:48] 客户: bye
[2009-8-14 11:56:54] 客户: 8-)

[ 本帖最后由 tcfl 于 2010-7-19 14:54 编辑 ]

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上次聊天后,客人用MoneyGram(速汇金)打了样品费。第一次用MoneyGram,非常快,可以做为收样品费的一个选择。

[2009-8-19 7:55:59] 客户: Hi, did yo pick up payment
[2009-8-19 7:56:34] 我: Hi, xxxx, yeah, we picked up, it is really fast.
[2009-8-19 7:56:46] 客户: Nice
[2009-8-19 7:56:54] 我: This is our first time to use moneygram.
[2009-8-19 7:57:08] 客户: they said it was ready in 10 minutes after we sent
[2009-8-19 7:57:11] 客户: pretty good
[2009-8-19 7:57:18] 我: yeah.   Very fast.
[2009-8-19 7:57:27] 客户: only 11 dollars to send
[2009-8-19 7:57:35] 客户: a bank would have charged 30-40
[2009-8-19 7:57:49] 我: Cheap and fast!
[2009-8-19 7:57:56] 我: Very nice way!
[2009-8-19 7:58:02] 客户: im on my new computer for the first time
[2009-8-19 7:58:04] 客户: setting everything up
[2009-8-19 7:58:17] 我: Nice! Laptop?
[2009-8-19 7:58:26] 客户: no desktop 6 gig
[2009-8-19 7:58:32] 客户: fast
[2009-8-19 7:58:33] 我: wow.
[2009-8-19 7:58:52] 我: I am dreaming I can have one one day.hahaha
[2009-8-19 7:59:18] 客户: hee
[2009-8-19 7:59:27] 客户: maybe after a few tent sales
[2009-8-19 7:59:40] 我: hehe
[2009-8-19 8:00:38] 我: Our factory will move to another place these week. A very nice and quiet place. With hills and rivers around.
[2009-8-19 8:01:41] 客户: That is how the tent we have now is packed
[2009-8-19 8:01:51] 客户: new factory sounds very nice
[2009-8-19 8:02:00] 我: okay, we can do the same.
[2009-8-19 8:02:10] 客户: good
[2009-8-19 8:02:24] 客户: anything else you need to know
[2009-8-19 8:02:32] 客户: or are they all set to make the samples
[2009-8-19 8:03:14] 我: yeah, I have arranged our sample man begin to cut fabric.
[2009-8-19 8:03:25] 客户: nice
[2009-8-19 8:03:35] 客户: so one will have fiberglasss poles
[2009-8-19 8:03:41] 客户: and one will have pvc
[2009-8-19 8:03:49] 我: yeah, I noted.
[2009-8-19 8:03:56] 客户: and our logo will be on tent
[2009-8-19 8:04:03] 我: yes.
[2009-8-19 8:04:09] 客户: just use best judgement on how to put the logo on and size
[2009-8-19 8:04:16] 客户: what you think looks best
[2009-8-19 8:04:17] 我: okay.
[2009-8-19 8:04:24] 客户: great, thank you
[2009-8-19 8:04:28] 客户: when its ready let me k now
[2009-8-19 8:05:02] 客户: why is your factory moving
[2009-8-19 8:05:12] 我: okay, I will tell you when it is okay. Could you tell me your telphone? If you are not on Skype then, I will call you.
[2009-8-19 8:05:36] 客户: xxxxxxx
[2009-8-19 8:05:55] 我: Because the construction of highway and uptown.
[2009-8-19 8:06:35] 客户: how many people in factory
[2009-8-19 8:06:52] 客户: do they just make tents all day
[2009-8-19 8:06:58] 我: More than 100.
[2009-8-19 8:07:10] 我: yeah, make tent all days.
[2009-8-19 8:07:19] 客户: nice
[2009-8-19 8:07:39] 我: We have two factories, one is in Ningbo, the branch is in xxxxx.
[2009-8-19 8:07:48] 客户: oh wow
[2009-8-19 8:08:26] 我: I will take photos after we move to new factory.
[2009-8-19 8:08:44] 客户: ok great
[2009-8-19 8:08:54] 我:
[2009-8-19 9:41:32] 客户: xxxxxxxxx we would like that name on the carry case , just a remind
[2009-8-19 9:41:51] 客户: and name of tents on the box also name of company on box
[2009-8-19 10:26:28] 我: okay.
[2009-8-19 10:47:23] 我: xxxxx, could you take me a photo of the carrycase?
[2009-8-19 10:47:51] 我: Take the former logo, I just want to have a look at the logo for our reference.
[2009-8-19 20:20:54] 客户: ok i will take a photo of carry case
[2009-8-19 20:21:39] 我: thanks
[2009-8-19 22:26:24] 我: xxxxx, I need to go sleep now, when you tooks photos, send it to my email. My email is xxxx@example.com. thanks.
[2009-8-19 22:26:43] 我: See you.
[2009-8-19 22:26:49] 客户: ok
[2009-8-19 22:27:09] 客户: will send later on to that address
[2009-8-19 22:27:13] 客户: goodnight

[ 本帖最后由 tcfl 于 2010-7-19 14:59 编辑 ]

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福步币 93 块
阅读权限 80
注册 2007-10-13
状态 离线
讨论帐篷外袋的细节,印花,外箱唛头。一开始我感觉很烦,后来到真做大货的时候,发现这样其实也蛮好,所有的细节在我们长久的拉锯战中已经敲定,接下去的工作变得很轻松了。记得以前在福步上看到,说假如客人花很多时间跟你邮件,或者聊天确认细节,单子只是早晚的问题,你逃都逃不掉了,客人已经盯上你了。虽然我这个单子不是什么大单,但是我那个时候就有预感,这个客人一定会把单子下给我,只是数量多少的问题。

[2009-8-20 9:11:25] 客户: Last pic is me
[2009-8-20 9:11:29] 客户:
[2009-8-20 9:16:17] 客户: filew transfer seems slow today
[2009-8-20 9:16:23] 客户: file
[2009-8-20 9:17:02] 我: I saw you, haha, a handsome guy!!!
[2009-8-20 9:17:10] 客户: thanks hee hee
[2009-8-20 9:17:57] 我: Nice guy and nice car. hehe
[2009-8-20 9:18:06] 客户: thanks
[2009-8-20 9:18:18] 客户: i went to a car show tonight
[2009-8-20 9:18:30] 客户: tomorrow i am going away for 4 days to cape cod usa
[2009-8-20 9:18:42] 我: nice.
[2009-8-20 9:18:55] 客户: when you come to usa i will show you around
[2009-8-20 9:19:19] 我: okay, thanks in advance.
[2009-8-20 9:19:24] 我: one day I will come.
[2009-8-20 9:19:36] 客户: that is the carry case, black with a flap that flips over the top with there logo on it
[2009-8-20 9:19:42] 客户: and  a pull string to tighten it close
[2009-8-20 9:20:06] 客户: we would like our company name on it instead of theres of course
[2009-8-20 9:20:41] 我: okay. I just found there is a small logo on it.
[2009-8-20 9:20:53] 客户: yes small and large
[2009-8-20 9:20:58] 我: How mang logo totally on the carry case?
[2009-8-20 9:21:11] 客户: i guess the same as that one
[2009-8-20 9:21:12] 客户: 2
[2009-8-20 9:21:15] 客户: small and large
[2009-8-20 9:21:22] 客户: small one is like a patch
[2009-8-20 9:21:28] 我: okay.
[2009-8-20 9:21:37] 客户: How do they make the boxes
[2009-8-20 9:21:46] 客户: are they brown or can you get a picture on it and color
[2009-8-20 9:21:51] 客户: or would that cost more
[2009-8-20 9:22:44] 客户: no chinese writing on box, we want it to look american
[2009-8-20 9:22:54] 我: The box didn't cost much. They are brown and 5 layers.
[2009-8-20 9:23:24] 我: But you logo on the tent cost more as I expected.
[2009-8-20 9:23:32] 客户: we just need something that looks impressive so we can sell them
[2009-8-20 9:23:40] 我: yeah.
[2009-8-20 9:27:08] 我: xxxxxx, do you want your company name on carry case write in two lines or only in one line?
[2009-8-20 9:27:08] 客户: WALMART sells tents cheap
[2009-8-20 9:27:14] 客户: http://www.walmart.com/catalog/product.do?product_id=8136411
[2009-8-20 9:27:20] 客户: so we have to compete with them
[2009-8-20 9:27:46] 客户: they sell big tents cheap
[2009-8-20 9:28:10] 我: There are two kinds of tents, one for common people, one for special user.
[2009-8-20 9:28:23] 客户: ya we want to be special user
[2009-8-20 9:28:37] 我: for example, moutainneer.
[2009-8-20 9:28:42] 我: backpacker
[2009-8-20 9:29:01] 客户: is your quality better then walmart tents
[2009-8-20 9:29:14] 我: yeah.
[2009-8-20 9:29:18] 客户: nice
[2009-8-20 9:30:05] 客户: name on both sides of carry case or on the flap on top
[2009-8-20 9:30:19] 客户: the one i showed you its a flap on top
[2009-8-20 9:30:29] 客户: but can be on both sides or on top flap
[2009-8-20 9:32:19] 我: WALMART usually buy cheap products but very large quantity, their quality is simple. And if one factory do walmart's order, he usually has not ability to manufacture products for other buyer, because walmart's quantity is very very large. After 3-5 years, walmart will change supplier, and the factory will die and close.
[2009-8-20 9:33:01] 客户: yes
[2009-8-20 9:34:19] 我: Walmart has killed some factories in China, one I know is a tent factory.
[2009-8-20 9:37:16] 客户: ya so dont take a walmart order
[2009-8-20 9:37:22] 客户: or you be out of business after 3 years
[2009-8-20 9:37:33] 我: yes.
[2009-8-20 9:37:54] 我: Just now my sample man checked your picture of carry case.
[2009-8-20 9:39:29] 我: Do you have a full version of the carrycase?
[2009-8-20 9:43:17] 我: Could you put the tent in it and talk a photo?
[2009-8-20 9:43:35] 我: Is is use zipper on the carry case?
[2009-8-20 9:54:32] 我: xxxxxx, is it okay for print two big logos on the both side of carry case and not print the very small logo?
[2009-8-20 9:59:43] 客户: yes that would be fine
[2009-8-20 9:59:56] 客户: i cant put tent in carry case
[2009-8-20 10:00:09] 客户: its sealed in plastic and strap
[2009-8-20 10:00:13] 客户: i want to keep it sealed
[2009-8-20 10:01:21] 我: okay.
[2009-8-20 10:03:01] 客户: have sample guy do the best he can something high quality zipper
[2009-8-20 10:03:05] 客户: or pull cord
[2009-8-20 10:03:12] 客户: what he thinks is high qality
[2009-8-20 10:04:07] 我: Then we will use zipper on the tent.
[2009-8-20 10:04:27] 客户: yes zippers on the tent
[2009-8-20 10:05:22] 我: Sorry, I just want to say use zipper on the carry case.
[2009-8-20 10:05:36] 客户: ok
[2009-8-20 10:05:38] 我: But I typed " tent "
[2009-8-20 10:05:46] 客户: i understand
[2009-8-20 10:06:02] 客户: thanks for all your help
[2009-8-20 10:06:08] 客户: you do accurate job
[2009-8-20 10:07:19] 我: you are welcome.
[2009-8-20 18:48:23] 我: xxxxxx, accept it.
[2009-8-20 18:48:42] 我: It is the logo of one of your logo.
[2009-8-20 18:50:19] 我: The logo on the carry case.
[2009-8-20 18:51:40] 客户: Yes , looks very good
[2009-8-20 18:52:05] 我: Still not sleep?
[2009-8-20 18:52:40] 客户: i did short time
[2009-8-20 18:52:43] 客户: its too hot in the house
[2009-8-20 18:52:47] 客户: never put the ac in
[2009-8-20 18:53:00] 我: what is ac?
[2009-8-20 18:53:02] 客户: 90 degrees
[2009-8-20 18:53:07] 客户: air condition
[2009-8-20 18:53:13] 客户: +ac
[2009-8-20 18:53:14] 我: oh
[2009-8-20 18:53:20] 我: too hot.
[2009-8-20 18:53:24] 客户: yes

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tcfl
VIP会员
Rank: 5Rank: 5



UID 319619
精华 1
积分 27236
帖子 633
福步币 93 块
阅读权限 80
注册 2007-10-13
状态 离线
转眼间都到8月份了,离第一次联系客人都过去三个月了。还在给客人打样品。刚才看了下word里的聊天记录,现在才聊到第31页,接近1/3的聊天记录,这个时候真的禁不住感叹,做个业务可真TMD的不容易呀,希望大家都坚持,坚持,再坚持,不要轻言放弃。你努力了也许还有机会,不努力就一点机会都没有。

[2009-8-27 9:45:20] 客户: Hi, hows everything going
[2009-8-27 9:46:26] 我: Hei, xxxxx, everything goes well.
[2009-8-27 9:50:32] 客户: nice
[2009-8-27 9:50:45] 客户: they working on samples
[2009-8-27 9:52:48] 我: yeah.
[2009-8-27 9:59:06] 我: This is a 13 man tent sample we make days before for another customer.   But the floor was not sewned.
[2009-8-27 10:56:57] 客户: hi, one question
[2009-8-27 10:57:03] 客户: how does the front door open and shut
[2009-8-27 10:57:14] 客户: on that sample pic you sent
[2009-8-27 10:57:27] 我: Have Zipper.
[2009-8-27 10:57:32] 客户: ok
[2009-8-27 10:57:36] 我: Two Lines Zipper.
[2009-8-27 10:57:44] 客户: ok nice
[2009-8-27 10:57:45] 我: One is left, and one is right.
[2009-8-28 9:41:01] 我: Hei, xxxxx.
[2009-8-28 9:41:34] 我: Just now my boss told me one of your friend is asking us.
[2009-8-28 9:41:40] 我: hehe
[2009-8-28 9:44:39] 我: It is a nice idea to entrust a Chinese friend to check.
[2009-8-28 10:29:28] 客户: hi
[2009-8-28 10:29:53] 客户: Yes Ray is my friend from china
[2009-8-28 10:30:05] 客户: i asked if he knew xxxxx
[2009-8-28 10:30:06] 我:
[2009-8-28 10:30:11] 客户: how did you here about it
[2009-8-28 10:30:18] 客户: did he call you
[2009-8-28 10:30:24] 我: He found us and talk to my boss.
[2009-8-28 10:30:50] 我: No, he found us by Alibaba China, so he added my boss's IM.
[2009-8-28 10:31:03] 客户: yes
[2009-8-28 10:31:21] 客户: i have few freinds in china
[2009-8-28 10:31:53] 我: Nice. I have friends in USA and they learn Chinese.
[2009-8-28 10:32:05] 客户: i wish i could learn chinese
[2009-8-28 10:32:11] 客户: seems too complicated
[2009-8-28 10:32:52] 我: You know what? I major in Teaching Chinese as a second language.
[2009-8-28 10:32:55] 我: hehe
[2009-8-28 10:33:19] 我: Chinese is not difficult if you put your heart in.
[2009-8-28 10:33:30] 客户: yes
[2009-8-28 10:33:40] 客户: i am italian
[2009-8-28 10:33:42] 客户: i should learn that first
[2009-8-28 10:34:00] 我: Now one of my friends in USA can chat with me in Chinese. hehe
[2009-8-28 10:34:04] 我: yeah.
[2009-8-28 10:34:20] 客户: How is the tent business this time of year
[2009-8-28 10:34:29] 客户: our tent season is ending now
[2009-8-28 10:34:36] 我: Not bad.
[2009-8-28 10:34:44] 客户: thats good
[2009-8-28 10:34:49] 客户: its always summer somewhere in the world
[2009-8-28 10:35:03] 我: But for us, it is starting for next year.

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cssm
中级会员
Rank: 3Rank: 3


UID 1383892
积分 1596
帖子 148
阅读权限 40
注册 2010-5-25
来自 山东青岛
状态 离线
期待分享这么好的经验

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[提醒] 【案例】北美商超类客户挖掘
tcfl
VIP会员
Rank: 5Rank: 5



UID 319619
精华 1
积分 27236
帖子 633
福步币 93 块
阅读权限 80
注册 2007-10-13
状态 离线
进入9月份了,开始给客人打样了,这天,他看我不在线,竟然找我同事去了,问我样品的进展情况。

[2009-9-9 9:51:17] 客户: xxxxx how are you
[2009-9-9 9:51:59] 我: hi, xxxxx, I am fine, thanks, how about you?
[2009-9-9 9:52:12] 客户: i am great thank you
[2009-9-9 9:53:08] 我: Just now xxxx asked my colleague.
[2009-9-9 9:53:36] 我: We have almost finished the 13 man and 12 man is being made now.
[2009-9-9 9:53:45] 客户: ok great
[2009-9-9 9:53:55] 我: 13 man tent sample only left floor to be sewned.
[2009-9-9 9:54:14] 我: and 12 man is still being made.
[2009-9-9 9:54:24] 客户: ok, thanks for the update
[2009-9-9 9:56:51] 我: Yesterday I went to the post office, the staff there said it would take about 2 months to arrive America. So I am considering using a cheap express even the express charge is not enough. Ship by post office is toooooooooooo slow.
[2009-9-9 9:57:42] 客户: I had the same problem today
[2009-9-9 9:57:49] 客户: i sent a box to japan
[2009-9-9 9:58:03] 客户: i charged customer 90 dollars and it came to 120
[2009-9-9 9:58:11] 客户: i just ate the loss
[2009-9-9 9:58:19] 客户: exepsnive to ship now a days
[2009-9-9 9:58:39] 我: hehe, same things sometimes happen in our company tooooooooo
[2009-9-9 9:58:57] 客户: just do the best we can
[2009-9-9 10:01:56] 我: yeah, and please also tell xxxx don't worry, sometimes I am not online because I went out of office. I will keep update how the sample going.
[2009-9-9 10:02:43] 客户: that was me a little while ago
[2009-9-9 10:03:05] 客户: i checked to find someone from  your company to see if you were around
[2009-9-9 10:03:09] 客户: i talked to (我同事名)
[2009-9-9 10:03:31] 客户: (我同事名): he is in office now (2009-09-08 18:50:17)
xxxx xxxxx: ok (2009-09-08 18:50:23)
(我同事名): you can chat with he (2009-09-08 18:50:36)
[2009-9-9 10:03:40] 我: hehe
[2009-9-9 10:04:07] 客户: ok i will talk to you soon, write me anytime
[2009-9-9 10:04:25] 我: okay.
[2009-9-11 11:34:41] 客户: talking to a lady from xxxxx tent company
[2009-9-11 11:34:52] 客户: she makes tents for GElert
[2009-9-11 11:35:03] 客户: http://www.gelert.com/Products/Seabury_8_Tent.aspx
[2009-9-11 11:36:19] 我: Hi, xxxxx.
[2009-9-11 11:36:33] 我: Could you tell me her company name?
[2009-9-11 11:37:15] 我: This tent looks nice.
[2009-9-11 11:37:47] 客户: yes it does
[2009-9-11 11:38:09] 客户: i think its xxxx is the name of the company
[2009-9-11 11:38:12] 客户: something ike that
[2009-9-11 11:38:57] 我: I know Gelert.
[2009-9-11 11:39:08] 我: But do not know who make tents for them.
[2009-9-11 11:39:10] 客户: are you tents the same quality
[2009-9-11 11:39:16] 我: yeah.
[2009-9-11 11:39:25] 客户: she said they make some for gelert
[2009-9-11 11:39:30] 客户: she sells a lot to the UK
[2009-9-11 11:39:38] 我: You can check our samples.
[2009-9-11 11:39:46] 我: Is she also in China?
[2009-9-11 11:39:54] 客户: yes
[2009-9-11 11:40:00] 客户: do you tents have the Electric cable access points
[2009-9-11 11:40:25] 我: No.
[2009-9-11 11:40:31] 客户: ok
[2009-9-11 11:41:02] 客户: i want them to be really nice, so they stand out
[2009-9-11 11:41:12] 客户: and make customers happy
[2009-9-11 11:41:16] 我: yeah,
[2009-9-11 11:41:18] 客户: so we can become famous like Gelert
[2009-9-11 11:41:34] 我: When you see the sample, you can see our quality.
[2009-9-11 11:41:41] 客户: yes
[2009-9-11 11:41:54] 我: We pay great attention to the sewing.
[2009-9-11 11:42:01] 客户: Nice glad to hear that
[2009-9-11 11:42:15] 客户: i am looking forward to seeing the sample
[2009-9-11 11:42:21] 客户: so we can get our company web site going
[2009-9-11 11:42:30] 我: Where is she from? Ningbo?
[2009-9-11 11:42:32] 我: yeah.
[2009-9-11 11:42:49] 我: Are you preparing your website now?
[2009-9-11 11:43:16] 客户: no because the guy that is making it needs Photos and information
[2009-9-11 11:43:31] 客户: i cant send him any until i have the product
[2009-9-11 11:43:45] 客户: but he is a master at web design
[2009-9-11 11:43:50] 客户: he said he can make it fast
[2009-9-11 11:43:56] 客户: he works on sites for a living
[2009-9-11 11:44:07] 客户: good friend of mine
[2009-9-11 11:44:37] 我: wow, nice!!!
[2009-9-11 11:45:10] 我: I also know a little of webpage design, only a little, I can read and write some easy code.
[2009-9-11 11:45:30] 客户: he does java
[2009-9-11 11:45:34] 客户: and html
[2009-9-11 11:45:38] 客户: xxxxx Camping Co., Ltd.
[2009-9-11 11:45:48] 我: I know html and asp.
[2009-9-11 11:45:52] 我: hehe
[2009-9-11 11:45:54] 客户: she says she has not heard of xxxx
[2009-9-11 11:46:34] 客户: [2009年9月11日 14:07] xxxxxx: no , but i have told you that there is a International Trade City here , so i can find nearly every thing you want<<<
[2009-9-11 11:46:45] 客户: says she can get us any products
[2009-9-11 11:47:11] 我: But I know her. Last time one of her staff send a inquiry. a tent.
[2009-9-11 11:47:27] 我: I guess they are a trading company, a middle man.
[2009-9-11 11:47:35] 客户: yes i think so
[2009-9-11 11:47:41] 客户: if she can get us any products
[2009-9-11 11:47:47] 客户: sounds like she is a trading company
[2009-9-11 11:47:54] 客户: she says she lives at the company
[2009-9-11 11:47:56] 客户: they have dorms
[2009-9-11 11:47:56] 我: We can only provide tent.
[2009-9-11 11:48:12] 客户: yes thats why i like you
[2009-9-11 11:48:17] 客户: you specialize in tents
[2009-9-11 11:49:59] 我: There are many company in Alibaba who are middle man or some soho, they are not factory, just hiring some staff, rent a office, and what customer need, they will find factory, and taken profit by adding some money quoted to customer.
[2009-9-11 11:50:29] 客户: yes and its hard to weed them out
[2009-9-11 11:50:42] 客户: unless i was in china
[2009-9-11 11:51:55] 我: Some signs: If they sell a lot of products, many kinds, they are probably a middle man.
[2009-9-11 11:52:27] 客户: yes

[ 本帖最后由 tcfl 于 2010-7-20 06:22 编辑 ]

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