各位小主,一起见证我刚经历过的诈骗案例,
望引起关注,避免损失。
2013年10月9日晚,收到老客户的邮件:Matter of urgency,sorry for not been aware that i traveled down to Great Britain on a business trip and unfortunately for me the hotel i lodged got caught-up by fire. All my valuables including cash and cell phones were destroyed during the inferno and the hotel's phone line was also disconnected. I will explain details when i return and i need you to loan me money till i come back home.说他
英国旅游,宾馆失火,钱物都毁掉了,信号不通,要我汇钱。
值得一说的是:客户从09年至今,一直有断断续续的订单在做,付款及时,感觉良好。国庆前刚发了一票,昨天新产品刚报价给他,接着就收到这封要钱邮件,当时很是恼火,心想又一个变相要钱的业务员来了。
我邮件给客户:Hi Guy,Please let me know which hotel you have settled , i have some uk clients hope they can help you. (本想委婉地警告客户,我英国有客户,那边是否着火,我能查明),接着就静观其变。
客户回复:Thank you for your response,i am now in a village and accommodated by a good samaritan...all i needed is 2,000pound.I really don't know your financial status at the moment so i wouldn't mind any amount you can afford and i don't have access to my account here but you can send the money through western union money transfer and when you get to western union outlet,tell them that you want to send money in a minute and you will be charged less than 10% as the transfer charges and i will refund your money including the transfer charges as soon as am back home...send it to the details below.
Name Gabriel
Address 84 High Street Gorseinon Swansea SA4 4BL
United Kingdom
Please get back to me with the 10 digit #MTCN control details as soon as you are done
10月10日上午,看着情况不对,写得有板有眼的,仔细核对,客户的常用邮箱
Gabriel@yahoo.com,骗子的邮箱是
Gabriel@live.com,再看落款的名字、电话、网站基本一样,但是
骗子留的4个电话号码和1个传真,无一例外号码后2个数字都调换了位置,还有骗子的落款没有老客户常留的邮箱信息。
给客户常用的正牌邮箱发了邮件:Hi Gabriel,
I received emails which signed your name,telphone which exchanged positions of end numbers,the guy says he traveled down to Great Britain on a business trip,the hotel he lodged got caught-up by fire. All his valuables including cash and cell phones were destroyed during the inferno and the hotel's phone line was also disconnected.Finally he want us send money to help him.
Please see the enclosed email which the guy sent to me.I belive it was a scame,please be alert to this matter, and beware of being cheated in a similar way by scams like this.
当天下午还给客户电话,首先就是确认他是否在坦桑尼亚本国,客户被问得莫名其妙,说当然是的。之后我把前后经过跟他说了一遍,同时让他查看我给他的邮件:
客户随后邮件来说:Hi ,
About 24hrs my Email was compromised, treat all massages via
(
gabriel@yahoo.com)as wrong massages and ignore it completely. Contact
me via below addresses and phone Number.
please resend your email via info@ abc.com
bidadze.gabriel@yahoo.com, do not use
gabriel@yahoo.com it is never work again
Thanks
客户本人说:过去的24个小时,原来使用的邮箱出问题了,要启用新的邮箱了。(到此处,完全破解了,是个骗局)
各位,案例l中的邮箱都是改动过的,不要随便发报盘,无效
10月11凌晨,骗子继续说,他还在等我的付款情况。我完全没有理会。
特意跑上来发这个日志,提醒各位,碰到这种对**很清楚的诈骗邮件,需要跟客户确认再确认。
1.确保双方都知道这件事情,以防客户2边诈骗
2.客户会更加信赖我们的服务态度
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本帖最后由 seif 于 2013-10-12 10:44 编辑 ]