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2008-4-16 02:38
娃娃已长大
在给客户报价后的跟进邮件
这些我在网上查到的一些资料 拿出来和大家分享一下 如果大家有什么更好的资料 希望大家一起进步 o(∩_∩)o...在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢? 针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。
回复A：直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin
toxue_com
回复B：先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。 Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looking forward to your prompt response, Thanks and best regards, Yours Faithfully Kevin www@toxue@com
回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。 Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin
这些我在网上查到的一些资料 拿出来和大家分享一下 如果大家有什么更好的资料 希望大家一起进步 o(∩_∩)o...在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢? 针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。
回复A：直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin
toxue_com
回复B：先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。 Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looking forward to your prompt response, Thanks and best regards, Yours Faithfully Kevin www@toxue@com
回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。 Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin
2008-4-16 10:25
sherry爱白饭
谢谢楼主，不错的建议
2008-4-16 11:10
三只鱼
楼主写的不错,值得学习!
2008-4-16 13:05
caoyuan0803
学习中.谢谢! :)
2008-4-16 14:08
yyf1228
学习中，不错，:D :D
2008-4-16 22:26
娃娃已长大
o(∩_∩)o...
怎么都没人呢:(
怎么都没人呢:(
2008-4-16 23:11
vistajie
WOW
相当的受用呀！！！正犯愁怎么跟老外跟进来。。。。谢过啦！！！Many TKS!:)
相当的受用呀！！！正犯愁怎么跟老外跟进来。。。。谢过啦！！！Many TKS!:)
2008-4-17 15:07
clear117
thanks for the sharing!!!
2008-4-17 15:19
green828
不错啊 ！！学学！:)
2008-4-17 15:49
lolita0612
TKS `
呵呵```
呵呵```
2008-4-18 15:25
dorisyls2010
thank a lot
2008-4-18 15:53
melody_china
very usefull, thank for sharing :)
2008-4-18 17:39
yangmei161
谢谢，试试哦
2008-4-18 18:58
moshiband
不错啊。。。。。。。。。。。。。。。。。。。:)
2008-4-18 20:28
huatuowei
谢谢ＬＺ的分享！！！:victory: :victory:
2008-4-19 08:46
Sophia100
thank you , we benifit from your E-Mails . it is useful . :victory: :)
2008-4-19 09:27
8765211100
很好很受用！！！！！！！！
2008-4-19 21:48
娃娃已长大
o(∩_∩)o...
好东西和大家一起分享~~~~:P
好东西和大家一起分享~~~~:P
2008-4-22 13:50
Effie19832000
分享咯！
谢谢楼主的分享:)
谢谢楼主的分享:)
2008-4-22 14:09
lin_rita_lin
好正式的商务英语。。写不出来...
2008-4-22 14:10
lin_rita_lin
有个问题是...谈生意一定要用这么正式的商务英语吗?
2008-4-22 14:24
youran0911
谢谢,好好看会.
一直为这个烦恼,每次都写些自己都觉得无聊的句子.
一直为这个烦恼,每次都写些自己都觉得无聊的句子.
2008-4-22 14:40
margry2003
就是经常这样都还是不行，就郁闷啊
2008-4-23 09:57
yimei9263
不错,认真学习中..
2008-4-23 13:03
vivian-3737
正好遇到这样的事情了，受教了。。。
谢谢:victory: :victory:
谢谢:victory: :victory:
2008-4-23 14:23
carlie
跟进大有学问地！！！１１１
2008-4-23 15:00
nigntwind
学习了,LZ英语很好
2008-4-23 15:34
zhongxiuqin
谢谢LZ，收藏了，呵呵
2008-4-25 11:36
daniel_kanghui
珠三角散货专
星级航线：东南亚直拼，中东 印巴直拼，美东美西直拼。
FROM Shenzhen/Guangzhou/Hongkong
价格让你有更多的惊喜.......
--------------------------------------
Centurion Logistics services LTD.
Daniel Liang
Tel:0755-82374755
Email:gary_kanghui@hotmail.com
星级航线：东南亚直拼，中东 印巴直拼，美东美西直拼。
FROM Shenzhen/Guangzhou/Hongkong
价格让你有更多的惊喜.......
--------------------------------------
Centurion Logistics services LTD.
Daniel Liang
Tel:0755-82374755
Email:gary_kanghui@hotmail.com
2008-4-26 09:59
百家之长
楼主的做法不错....
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